This Privacy Policy describes how Mobile Tyre Fitting Birmingham (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website, www.mobile-tyre-fitting-birmingham.co.uk (the “Website”). We are committed to protecting your privacy and complying with applicable data protection laws, including the UK GDPR.

Information We Collect:

We collect several types of information from and about users of our Website, including:

  • Personal Information You Provide: We collect information you provide directly to us, such as your name, email address, postal address, phone number, and any other information you choose to share when you: 

    • Fill out a form on our Website 
    • Call us using the phone number of our Website
  • Automatically Collected Information: When you visit our Website, we automatically collect certain information about your device and your interaction with the Website, including:

    • Your IP address
    • Your browser type and operating system
    • Referring website
    • Pages you visit on our Website
    • Time and date of your visit
    • Device identifiers
  • Cookies and Similar Technologies: We use cookies and similar technologies (as described in our Cookie Policy) to collect information about your browsing activity.

How We Use Your Information:

We may use your information for the following purposes:

  • Providing and Improving Services: To provide you with the services you request, process your orders, manage your account, and improve our Website and services.
  • Communication: To communicate with you about your account, orders, inquiries, and to send you marketing communications (if you have opted in).
  • Legal Compliance: To comply with applicable laws and regulations.
  • Analytics: To analyse how our Website is used and to improve its functionality and user experience.
  • Personalisation: To personalise your experience on our Website, such as recommending products or content that may be of interest to you.

Sharing Your Information:

We may share your information with the following categories of third parties:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, marketing, and analytics. We ensure these providers are contractually obligated to protect your data.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. 

Your Rights:

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you. 
  • Rectification: You have the right to correct any inaccuracies in your personal information.
  • Erasure: You have the right to request that we delete your personal information under certain circumstances.
  • Restriction of Processing: You have the right to restrict the processing of your personal information under certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format. 
  • Objection: You have the right to object to the processing of your personal information under certain circumstances.
  • Withdrawal of Consent: If we have collected your information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us.

Data Retention:

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Security:

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us. 

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically for any updates.